RCS

Recently, I was contacted by an individual claiming to represent RCS, who mentioned a R300 voucher for mobile accessories. I clearly expressed my lack of interest in this offer. However, to my surprise, I later discovered a charge of R179 for Blue Label Mobile Content.

I am perplexed as to how these charges were app**** without my consent or any of my card details being shared. I have made several attempts to resolve this issue, including multiple emails with no response. I also contacted Blue Label Connect and spoke with a representative named Portia, who assured me that the charges would be cancelled.

Given the circumstances, I am requesting that RCS take immediate action to cancel and reverse both of these unauthorized charges. Furthermore, I urge you to investigate this matter to ensure that such incidents do not occur in the future, as I believe this qualifies as theft and a ******** offense.

Thank you for your prompt attention to this serious matter. I look forward to your swift response and resolution.