RCS at it again poor service from these dossers

So i recently took out a new cellphone contract and because of MTN's incompetence i had to take a new cellphone number but that's a review for another day.

I called RCS this morning and wanted to update my cell number,well what a mess...1st they ask stupid security questions i mean its not like i'm 16 and just recently got my ID book issued how would i know the date? So i got that wrong and they blocked my account.

I was advised to send documents to the on hold until new years fruad department because my account was now blocked we manage to sort that out to a certain degree.

Remember this is all because i want my cell number updated well this was eventually done i was happy i was told my account is unblocked i'm happy.

Seemed to good to be true next thing you know i tried doing a purchase,purchase was unsuccessful called RCS again consultant said the purchase must be verified by guess who??? The on hold until you blue ***** DEPARTMENT. Was put through to them ran out of minutes on my bundle while holding the line for 30 minutes and here i am with nothing.

Pathetic to say the least they cant call us as clients but they cant assist you quick enough when you call them?

Its a sad joke really, if some usefull from RCS see this review call me urgently please i want that purchase verified

Thanks