TM
Tumelo M

1 reviews | Active since Oct 2020

21 Oct 2020, 12:35

RCS are ******* indeed

RCS has *********** personel. I called them after settling my account on the 03 Oct 2020 and requested that the account should be closed. On the 07th I got an SMS telling me that due to a technical error there's R153.33 outstanding and I needed to settle it. Where did it come from because 4 days prior my account showed R0.00 inside Edgars Greenstone. Even the staff at customer care (Edgars) are very frustrated......

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Replies (1)
RCS
RCS's reply21 Oct 2020, 14:16
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group