1 reviews | Active since Aug 2017

21 Oct 2020, 14:37

RCS are *******!!

Paid my Edgars account in full in Aug, now getting messages and emails to say I should pay R60. Getting charged R30 a month for some fees. Trying to close my account but getting the run around between Edcon and RCS.

0
Replies (3)
RCS
RCS's reply21 Oct 2020, 14:45
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

's update21 Oct 2020, 14:49
Reviewer Update
I have contacted you telephonically as well as via email with no response.
RCS
RCS's reply25 Oct 2020, 10:44
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS