RCS are Sharks who refuse to close accounts to secure annuity income and force consumers to incur monthly admin fees

I have been a customer of Edgars for many years. I have been trying to close my account without success. I have called, to which I was told I would get a settlement letter. To date, I have received nothing. The account is paid up in full. I have written to the head of financial services via linked in, I have written to the RCS mail address. I have begged and pleaded but the sharks at RCS refuse to close my account. I believe the reason for this is that they want to secure annuity income by charging me Admin fees and the like. I have written. I have even seen articles written by Money Web to name a few of the struggle of consumers to close their accounts with RCS. If this matter is not resolved by the close of business on Friday 10 February 2021. I will be taking the matter further with the national consumer council.