LW
Lika W

1 reviews | Active since May 2016

24 Feb 2021, 11:50

rcs are lying ******* who are trying to make me commit *****

RCS GROUP IS PATHETIC, AND THEY WANT CLIENTS TO COMMIT *****!!! I HAVE BEEN STRUGGLING WITH THEM SINCE MY MOM PASSED AWAY IN JUNE, SHE HAD CREDIT LIFE ON HER PICK N PAY CARD,( WHICH HAS TO BE USED IN THIS INSTANCE TO COVER OUTSTANDING DEBT) I HAVE SENT THROUGH HER DEATH CERTIFICATE EXACTLY 10 TIMES,THEN THEY SENT ME A CLAIM FORM,, AND SAID THAT THE TREATING DOCTOR MUST COMPLETE IT. WHAT TREATING DOCTOR? SHE IS DEAD. THERE WAS A DR WHO SIGNED THE DEATH NOTICE, BUT I DON'T KNOW HOW TO GET A HOLD OF THIS DOCTOR, ALSO, I CANNOT ASK THIS DOCTOR TO COMPLETE A FORM ALOMST A YEAR AFTER HER DEATH!!!!AND I AM NOT GOING TO GO TO THE MORGUE OR HOSPITAL, ESPECIALLY NOW DURING COVID, TO TRY AND GET A HOLD OF THIS DOCTOR, AFTER SENDING AN AFFIDAVIT, AND THE DEATH NOTICE, THEY STILL WANT A "TREATING DOCTOR" TO COMPLETE THIS FORM, SO BASICALLY THEY WANT ME TO COMMIT ***** BY ASKING A RANDOM DOCTOR TO COMPLETE THIS FORM? THIS IS JUST A METHOD FOR THEM TO STALL BECAUSE THEY ALREADY STOLE THE MONEY THAT WAS SUPPOSED TO BE USED FOR MY MOM;S CREDIT INSURANCE. I WANT THIS MATTER RESOLVED IMMEDIATELY, AND I AM NOT GOING TO SUBMIT ANY FURTHER DOCUMENTS. I AM ALREADY SPEAKING TO A NEWS COMPANY TO EXPOSE THIS ********** DEALING OF RCS GROUP. PEOPLE MUST KNOW THAT THEY ARE NOT HONOURABLE.

0
Replies (2)
RCS
RCS's reply24 Feb 2021, 14:12
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply30 Mar 2021, 12:39
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS