RCS are ******

I posted a complaint about tye pathetic service I recieved from RCS, in December. I worked of a settlement letter generated by RCS, adter numerous calls and emails they eventually contacted me by email and informed me that my account is being finalized and i have a credit balance, which they will refund to me, after making a report on hellopeter i received a response that the account will be finalised, I received an email from ****r indicating that they will process the credit, three weeks later and now RCS finance department claim tgey dont know anything about a refund. Please stay away from RCS, their staff is *********** and they are ******, my biggest mistake was ever dealing with them, I have now in the process of laying a complaint with the ombudsman as I have email correspondence detailing everything including the credit that is owed to me.