LR
Lee R
1 reviews | Active since Oct 2020
21 Oct 2020, 12:50
RCS ARE ******
I would like to cancel my Edgard account witch was taken over by RCS. I have tried to get a hold of them for a couple of days and had no success. I basically get put on hold the whole time.
However, with that said, if I contact sales, account payables or any other department the call gets answered right away. This is rather ridiculous.... Why is it so difficult to close an account that I do not want?
Helpful (0)
Replies (1)0
Replies (1)
RCS's replyOfficial
21 Oct 2020, 14:16Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply21 Oct 2020, 14:16
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group