AA
Aziz A
1 reviews | Active since May 2012
21 Oct 2020, 12:24
RCS ARE A BUNCH OF USELESS *********** FOOLS
EVER SINCE THE CHANGE OVER - I HAVE NOT BEEN ABLE TO PAY JET ACCOUNT AS THEIR SYSTEMS ARE ALWAYS OFFLINE THEY THAN CHARGED ME R23 * 2 FOR OVERDUE ACCOUNT BUT IT IS THEIR FAULT NOT MINE. I WENT TO THREE DIFFERENT STORES ON ONE DAY AND NONE COULD HELP ME
SENT AN EMAIL TO THEM AND A WEEK LATER I AM STILL AWAITING A RESPONSE
MY MUM IS ALSO EXPERIENCING A SIMILAR ISSUE WITH HER NEW CARD, THE SYSTEM DOES NOT RWAD THE CARD JET ASKS HER TO CONTACT FOSCHINI, WE CONTACT FOSCHINI AND THEY SAY CONTACT RCS AND WE DO BUT THESE PEOPLE DO NOT GET BACK TO ANYONE
WORST SERVICE EVER!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
21 Oct 2020, 12:29Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply21 Oct 2020, 12:29
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
AA
Aziz A's updateReviewer Update
30 Oct 2020, 13:30I AM STILL AWAITING A RESPONSE SINCE THE 21 OCTOBER 2020
YOUR CUSTOMER SERVICE SKILLS ARE PATHETIC
YOUR CUSTOMER SERVICE SKILLS ARE PATHETIC
AA
Aziz A's update30 Oct 2020, 13:30
Reviewer Update
I AM STILL AWAITING A RESPONSE SINCE THE 21 OCTOBER 2020
YOUR CUSTOMER SERVICE SKILLS ARE PATHETIC
YOUR CUSTOMER SERVICE SKILLS ARE PATHETIC