1 reviews | Active since Feb 2012
RCS app *****
A couple of weeks ago I received an sms stating I had logged on into my Makro app. Because I hadn’t done that I called RCS almost immediately to notify them of the security breach . It took 40 min for them to answer . When eventually someone answered she refused to tell me her name and it turns out she was Boitumelo . I then spoke to the immediate team leader at the time by the name of Ashraf , who also excells in incompetency, he assured me the money wasn’t Tampered with however I later discovered that more than 14k was taken from my account on a cash advance something I had never heard of before .
Clearly RCS isn’t reads to be a financial service provider If they don’t have any real time ***** prevention measures. And how does one login into my profile without an OTP or anything to authenticate the owner? How can it be such a tedious process to report security breach ? I am Therefore appealing to you who reads this that don’t join RCS and if you have try and close it so that you don’t become a victim of any *****.
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS
