RCS - APP - Airtime !!! DONT, Unless you dont mind waiting for more than a wee****

I bought airtime on the RCS App last week the 1st of October 2019 at 20:07. The amount of R110 was deducted immediatly. After like 10 calls of almost 20 min each, my call keeps on being directed to someone else. Its been a week now and still I have no clue on when my account will be recharged with this airtime!! Today I phoned in again and was told my enquiry can take a futher 7 working days! RcS can see the transaction done on the account but Glocell their service provided has not credited my account!! Next time when buying airtime on the app make sure you need it for following week. Really really bad service and nobody can tell me what the hell is going on!!!