1 reviews | Active since Dec 2016

22 Dec 2016, 12:07

RCS and their pathetic service!

<p>Hi there! I've been struggling to close my RCS account since the 18th of November 2016. I paid my account in full on that date, I phoned RCS on numerous occasions to try and close the account with no success. I've been told that they owe me money because they debited from my bank account and I made a payment in store. I've been told to e-mail them my ID and the proof of payment so that they can refund me and then ultimately close the account.</p> <p> </p> <p>I am still waiting for my refund and for them to close my account with them. This is the worst place I have ever dealt with and I never want to make use of their services ever again! </p>

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Replies (1)
RCS
RCS's reply03 Jan 2017, 11:46
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group