RCS and Norlam ****

RCS handed over my account to Norlam. I’ve paid R2950 since Aug 24. I’ve been paying this amount blindly because I don’t receive statements or anything. I asked for statement in Feb 25 and my account has only gone down by R700 from the amount I think I owe which R3900. The balance is R3284.59. Paid R500 end of Feb 25 and I asked for balance this morning R3233.59. I want to RCS to give me a statement from when my account was handed over and all my payments being reflected.