RCS and Edgars sort yourselves out already!!!!

RCS customer service consultants don't know whether they are coming or going. I have been by 3 different members from RCS call center requesting that I pay an outstanding R106 even though I had requested my account to be closed inside Egdars Greenstone over a month ago. They seem not to know where the money is coming from and keep on saying that they'll flag my account and send it in for queries but what's flabbergasting is that all 3 people said the same thing on 3 different days. It really makes wonder whether they are really doing what ever they keep telling customers!!!

Why must there be any owing amount if the account is CLOSED???????