AM
Angele M
1 reviews | Active since Mar 2016
14 Oct 2020, 09:26
RCS and Edgars ****
I paid my account in full and have yet to receive confirmation that the account is closed as per my request. This is after having issues with my Edgars account and amounts charged to me that I have no knowledge of. I sent many emails and even wrote reviews here, that have shown to be useless. I called to confirm closure of my account and days later I’m yet to receive it. Now this morning I wake up to a message saying that I owe an amount when I paid off the balance. They are so quick to send messages to our numbers but will not respond to emails and give us the run around regarding closing my account. Honestly if we don’t report this behavior RCS and Edgars will **** us of our money forever.
Helpful (0)
Replies (2)0
Replies (2)RCS's replyOfficial
14 Oct 2020, 09:29Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply14 Oct 2020, 09:29
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
AM
Angele M's updateReviewer Update
14 Oct 2020, 09:37I’m tired of these stupid automated responses, I have plenty of them in my email. What I want is someone to rectify this mess.
AM
Angele M's update14 Oct 2020, 09:37
Reviewer Update
I’m tired of these stupid automated responses, I have plenty of them in my email. What I want is someone to rectify this mess.
