AM
Angele M
1 reviews | Active since Mar 2016
27 Sept 2020, 19:16
RCS and Edgars ****
My Edgars account is a mess since the move to RCS. Now I’m owing amounts that cannot be explained. I went to the Brooklyn Edgars store and an arrogant guy called Sam, would rather argue with me rather than explain the matter at hand. Please correct my account as I just want to close this damn account.
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
28 Sept 2020, 08:15 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply28 Sept 2020, 08:15
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
AM
Angele M's updateReviewer Update
01 Oct 2020, 13:56It’s been more than 72 hour since the automated reply basically these people do not care for customer service. Once I get this sorted I want nothing to do with Edgars or RCS. My advise is that never associate with these companies.
AM
Angele M's update01 Oct 2020, 13:56
Reviewer Update
It’s been more than 72 hour since the automated reply basically these people do not care for customer service. Once I get this sorted I want nothing to do with Edgars or RCS. My advise is that never associate with these companies.