RCS and EDGARS - No consideration for their consumers!!

Please note that as of today, 12 January 2021, RCS has yet again changed their policies regarding Edgars accounts and not consulted me. I changed my policy in early October to a 24 month one. This comes after they changed the policies without consulting their Edgars customers and after me posting a bad review on HelloPeter. This also comes after trying to contact them through various channels without success. Since then, they made contact in the first week of October and finally assisted me. Every single month I've been paying the amount due on time.

On 22 December I made a payment which would more than cover what the instalment was. At the end of December / early January, I received an sms to say that I owed R102.84 and that I hadn't paid my instalment. I made payment on 8 January 2021 as I thought I had paid too early before their books closed and that is probably why they are calling for this amount.

TO MY HORROR, I've just received an sms stating that they "have not received payment for your Edgars Sa ***.08 which is payable.

Are you kidding me???????????? How does an instalment of R97 go to R561.08 now?

I WANT THIS RESOLVED THIS WEEK!!! I'm over RCS and Edgars. What a farce!!!!!