BW
Berdene W
1 reviews | Active since Apr 2021
23 Nov 2023, 09:34
RCS and Edgars ****
RCS and Edgars seem to be running a ****! I received an sms saying if I successfully apply for an Edgars card, I will receive a R2000 fashion voucher. When I collected my card from Edgars Cresta yesterday, they knew nothing about it, nor did Sarah at the RCS call centre. Sarah promised to send me some discount vouchers but have not received. I emailed RCS, no response!
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RCS's replyOfficial
23 Nov 2023, 09:58Good day Berdene Weil,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance, and we will keep in touch.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance, and we will keep in touch.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply23 Nov 2023, 09:58
Official
Good day Berdene Weil,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance, and we will keep in touch.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance, and we will keep in touch.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group