NP
Nausheena P
1 reviews | Active since Oct 2015
21 Oct 2020, 10:57
Rcs and Edgar's are *******
I am totally disgusted with the way RCS and Edgar's works. I settled my account in September to a zero balance and then immediately closed my account. On the 8th September I received email confirmation that my account is closed. Now I am receiving emails and sms's that I need to pay R60. 22 for service fees.
Why am I being charged if my account is closed
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Replies (2)
RCS's replyOfficial
21 Oct 2020, 11:02Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply21 Oct 2020, 11:02
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
NP
Nausheena P's updateReviewer Update
21 Oct 2020, 11:15Please note I have spoke to your call Centre who says I must contact head office and there is no response on the number I was given. I thus expect someone to contact me directly immediately ensuring my account is closed and also ensuring that i am not billed anything. My number is ***
NP
Nausheena P's update21 Oct 2020, 11:15
Reviewer Update
Please note I have spoke to your call Centre who says I must contact head office and there is no response on the number I was given. I thus expect someone to contact me directly immediately ensuring my account is closed and also ensuring that i am not billed anything. My number is ***