TB
Tommy B

1 reviews | Active since Jan 2017

06 Oct 2020, 16:18

RCS and Edgards are *******ed

Marius from RCS promise he will assist with the closure of my Edgards account. Edgards refuse to close the Account. I have paid them in full, and they keep on saying that I own them money, RCS refused to allocate the payment to my account that this account can be closed. Edgards and RCS are more *******ed than before. As long as the account is open they add charges to the account. but the account was fully paid a month ago, If you call them they refuses to assist, they do not all you, Kelly from RCS never return your emails.....

0
Replies (2)
RCS
RCS's reply06 Oct 2020, 16:43
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

RCS
RCS's reply08 Oct 2020, 16:10
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS