JS
Jaco S
1 reviews | Active since Jan 2013
13 Nov 2025, 20:07
RCS and Blue Label *****!!!!!
I am writing to lodge a formal complaint regarding an unauthorised service that has been billed to my RCS account.
I have been charged R59 per month for a service that I did not sign up for, and despite previous phone calls where I was assured this would be reversed, the charges are still appearing on my account from Blue Label Connect. I have phoned RCS and phoned Blue Label and keeps apearing month after month on my bill.
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RCS's replyOfficial
14 Nov 2025, 08:10Good day Jaco
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
RCS's reply14 Nov 2025, 08:10
Official
Good day Jaco
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group