1 reviews | Active since Jun 2016

02 May 2017, 15:49

RCS... All promises and no action

<p> </p> <p>I'm shocked at the way managers at RCS do business, I've been dealing with Renechia Meyer and communicated to her the issues I'm having with my account. Just when I thought the problem was solved I get billed for more then what they told me I would be..</p> <p> </p> <p>The website states "1. Be Proactive<br />RCS encourages our customers to contact us immediately should they foresee that they will not be able to fulfill their repayment responsibilities. We will discuss with you how to make arrangements based on your current income and what you can afford to repay." But when you do so they still don't give a dam or try and help you.</p> <p> </p>

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Replies (1)
RCS
RCS's reply13 Jun 2017, 14:36
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group