CD
Curwin D
1 reviews | Active since Aug 2011
27 Nov 2019, 11:45
RCS airtime
I bought R200 worth of airtime using the RCS app last night. The amount has been deducted on my account but still no airtime has been loaded.
I phoned the RCS group twice just to be on the line for more than 15 minutes and no answer.
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RCS's replyOfficial
27 Nov 2019, 13:17Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group
RCS's reply27 Nov 2019, 13:17
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group