NM
Nkosana M

1 reviews | Active since Nov 2015

24 Apr 2021, 06:56

RCS added charges in a closed account.

I'm writing this review, because I'm so angry. Had a staff account with Edgars, which was closed in 2019 when I left in August. My account was paid up, with a credit balance of R65. Which I utilised, via the ThankU app to buy airtime. Not do long ago, I decided to get myself a credit report. Boom there's Edgars, saying I owe them R142 something, now sitting on R200 and something. What the hell should we do now, because I won't allow RCS to mess up my credit profile. Hell will break loose, because I'll sue the companies pants off. This is totally obsurd, and makes me so angry. Please fix the mess you guys made, because I'm not going to pay any cent. You money *******, think you can make quick bucks with people. I'm not gonna let this one slide, till you sort it out.

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Replies (1)
RCS
RCS's reply24 Apr 2021, 08:07
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group