GK
Garreth K
1 reviews | Active since Mar 2009
13 May 2019, 08:43
RCS account like a bad rash that won't go away
I had a Dion Wired account that I requested closure last year. Subsequently I received correspondence on outstanding account fees. I chased up and received confirmation of account closure in March. This weekend I have now been spammed with demands for payment of account fees. This is extremely unprofessional.
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Replies (2)
RCS's replyOfficial
13 May 2019, 14:39Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply13 May 2019, 14:39
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
14 May 2019, 15:56Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply14 May 2019, 15:56
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS