bS
bongani S
1 reviews | Active since Dec 2013
07 Dec 2018, 16:05
Rcs account *****
Today when I send my niece to pay account it says I owe them over R17000. Which last payment I made it was less R7000. Today I call Rcs tell me I owe them over R17000 and I made cash out of R11041.00. Hell no. I need this to be fixed. They promised that the card is safe. So how do I loss such money. Now my card it's blocked for further investigation. You tell RCS always you not interested in loan. But keep calling requesting to take a loan I know procedure of applying for a loan. They can see in a system that my account has loan then why they call me for a loan now look what happened I want my account be fixed. I'm not gonna waste R100 airtime listening to call centre music No no no.
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Replies (2)
RCS's replyOfficial
10 Dec 2018, 12:03Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply10 Dec 2018, 12:03
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
04 Jan 2019, 10:13Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS
RCS's reply04 Jan 2019, 10:13
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS