RCS a very terrible reputation

Item: RCS
Rating: 1
Author: Tony V

RCS loans have being phoning me almost everyday. I usually ignore their calls because I don't want a loan from them. On 7 February 2019 I again received a call from them. I told them I don't a loan. The operator a man was persistent and asked why not. I told them the interest rate is too high. He then was rude and my i am lying. Very unprofessional service. I wish I got his name to report him. This person gives RCS a very terrible reputation.

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Replies (2)

RCS's replyOfficial

07 Feb 2019, 15:20

Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind RegardsRCS Group

RCS's reply07 Feb 2019, 15:20

Official

RCS's replyOfficial

14 Feb 2019, 14:27

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,
RCS CARDS

RCS's reply14 Feb 2019, 14:27

Official