DP
Deon P

1 reviews | Active since Jun 2022

06 Jul 2022, 23:55

RCS a no good business for any assistance

I am reporting RCS For the third time as they read my complaint and always say that they are investigating the matter and escalating it and that they would get back to me and let me know of a solution and it never happens. My name is Deon Du Plooy and my email is *** for the management of RCS to communicate with me personally and let me know what is happening further more the storecard division hand you over to attorneys who do not comply eith the poppy act and disclose you information snd threatning letters to family members emails when they got your email i havebreporyed this directly to them and now i am waiting 3 months for a solution and now i am going yo take it further and let them pay me for family now disowning me with what their attorneys and also unable to work in any family business due to this and the gor thebcrefit card division they hsnd you ovet to s company thst cant even assist you but threaten you for payment really RCS that one thought could beva well established industry should look at who they choose to hand over the accounts to and i am slso now so sure thst my accounts are precribed debt with them as since my last payment was 3 years ago and they still want to peruse this matter i will never recommend them to anyone and poeple i personally know also have had their bad experince with them and to top it off they will even sendcanvsms tobyoubstating not tobuse the credit card for the momentvdue tovsomevtechnical problem but they know that you also dont have money to spend so also have incompetant peiple working for them hope snd waiting to see if they can get back to me regards the issues i have rsised now

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Replies (2)
RCS
RCS's reply07 Jul 2022, 08:56
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group 
RCS
RCS's reply11 Aug 2022, 12:24
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS