MD
Melanie D

1 reviews | Active since Apr 2019

15 Apr 2019, 10:36

RCS a joke!

The most *********** credit company ever. I made a settlement payment that took 3 weeks to allocated. They still debited my account for a payment and charged me interest, insurance and monthly fee. Everytime I called in to follow up I was informed about a different thing that I needed to do in order to resolve my queries. Over a month of this ridiculous company taking me back and forth just to resolve my issue. I will never even consider taken out any form of credit from them. Terrible customer service.

0
Replies (2)
RCS
RCS's reply16 Apr 2019, 11:20
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group

Best regards,

RCS
RCS's reply30 Apr 2019, 12:57
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS

Best regards,