RCS a big disappointment!

All trust and faith lost in RCS.

Someone **********ly opened a credit account in my name. I contacted the RCS ***** department and opened a case with them. I submitted all the documents that they asked me to on the 19th of February. They said they get back to me within 21 working days.

This is the 3rd of April. Still no response. The only time they call me is when they tell me I need to pay for my account for which I have to explain the situation to them every time.

Every time I call to see where they are with this case, they tell me that someone will get on to it. This tells me that my case has been thrown to the side. This is clear now because no one has got back to me. They are also hard to reach.

I’m very tired, emotionally and physically because of this case. Last month I was told at the bank that I’m under debt review and that I can’t take out a loan, which I needed for my studies. I can’t do anything. My life has stopped because of this petty mess that could have been resolved a long time ago.

There is more than enough evidence pointing that this is pure act of crime. But no one is listening to me. My life has come to a stop because of this. I’m really sick and tired and so disappointed at how when people want your money, they’d be the first to call you but when it’s the other way around, they don’t care.