Rcs

Am very disappointed with the way Rcs handles inquire, l have been trying to close my game rcs for over a month now and it's been nothing but a nightmare to me. Each time l call am told one story to another and they keep on billing me on an account that should have been long closed as it was fully paid. If am not told l over paid and a refund is still being processed am told nothing. I regret taking up rcs product as now am living a nightmare just because am trying to close an simple paid account. My credit score will be affected as am charged monthly fee each month they fail to close my account