RCS
Most shocking service from Christopher & Shameema in claims department of RCS. I have submitted my claim form in April already and have attached all the relevant documents as was requested by them. They then kept asking me for the same documents 3 of 4 times thereafter which I sent again and despite me trying to call and mailing them on several occasions, I have yet to hear from them again. You waste airtime trying to reach them as they apparently not taking phone call in their department and leaving messages means nothing because they do not get back to you. I have countless phone calls and emails on record since April when I submitted this claim and its almost Mid June now, yet I keep getting sms's from them for payment regarding my accounts. Shocking and disgusting service to say the least.
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS Group
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS Group