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SINETHEMBA N

1 reviews | Active since Jan 2020

18 Jan 2022, 09:19

RCS

Morning family,on behalf of my wife account that am paying and have settled the account,on 21/12/21 I made payment of 2000 to TF Bokotho account at a game store,was accepted, the case was handed to lawyers, the full amount needed to pay was 7998.00,I payed 6000 following the 1st payment I made, which take total to 8000 setlling the account!now it's been weeks they can't give me paid up letter, can't give me a statement so that they laywers from boston at vericred can finish the case!making my wife life hard,have been making calls to them each and every week, claiming RCS doesn't peovide them with statement saying have paid,while they can c the prove of payment!*** ref no for the account!feel disappointed with their services!

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Replies (1)
RCS
RCS's reply18 Jan 2022, 09:31
Official
 Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group