TP
Thandiwe P

1 reviews | Active since May 2023

15 May 2023, 18:41

RCS *****

I was a victim of ***** in 2018 by ABSA Bank. A credit card was opened under my name. I only realised this when I tried to apply for a home loan which even today I cannot apply for it let alone buy a car or apply for anything. I reported this to RCS because I have a game account with them. There was nothing done. I went to block the game account. The person that did ***** under my name is David Sebola. Now RCS is calling my workplace everyday requesting to David Sebola. What is it that I need to do now. I'm so disappointed because when I went to game to report and submitted all the required documents at Game Westgate. Nothing was done instead now I'm being called by the name of the person who made my life a misery. I have a letter from *****Prevention SA and a letter from Absa that I was a victim. All I requested was for them to investigate because I was no longer receding my statements and my number was no longer linked to my Game card.

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Replies (1)
RCS
RCS's reply16 May 2023, 10:25
Official
Good day, Thandiwe Pooe,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group