RCS *****

HelloPeter please help me I Open RCS game store 2021 December then 2022 January I went to store to buy stationary when I pay using the card cashier told me that insufficient, he call manager and see the balance and said there's no money in the account, so I Opend my App it says my card was used at Mafikeng on the 28 December 2021. They told that I must sent email to RCS i did that and they told me to wait until 21 working days. After 21 days I went to game again they call RCS office I talk to they and they give me another email to send ID ,3 signature and the Rcs card I did so and after 3 weeks MPD start calling me that my account is handed to lawyer's and I was still waiting for 3 months because they told me they will investigate. Now I can't do anything my credit score is low please help.

Regards Thelma