FL
Felicity L
1 reviews | Active since Oct 2020
05 Oct 2020, 11:10
Rcs
Still waiting for Rcs claim feedback. All they say is it is being esculated. I think that is the only word they know. Disgraceful service.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
05 Oct 2020, 12:04Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply05 Oct 2020, 12:04
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
FL
Felicity L's updateReviewer Update
05 Oct 2020, 12:09I need someone to contact me urgently.you sent me the same reply as last time. Is it a prerecorded answer you send everyone? I need answer's not the same answer everything.
FL
Felicity L's update05 Oct 2020, 12:09
Reviewer Update
I need someone to contact me urgently.you sent me the same reply as last time. Is it a prerecorded answer you send everyone? I need answer's not the same answer everything.
RCS's replyOfficial
23 Oct 2020, 07:58 Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply23 Oct 2020, 07:58
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS