DT
Darren T

1 reviews | Active since Jan 2010

22 Jan 2021, 15:17

RCGET@£CKED

So I’ve just had a phone call from RCS again trying to find out about my payment arrangement that I made with them! I made this arrangement to pay on the 1st February and 3 days later they handed me over to lawyers. They’ve now called me again and I asked them to check their call recordings as they are now harassing me. If I’ve made arrangement to pay on the 1st Feb, don’t call me before then. I then asked if it was ok for me to charge them my hourly rate of R950.00 every time they call me and the lady agreed by saying OK. That is verbally binding. She then gave me the email address for me to send my invoices for them to pay me. So there you go. If they harass you, charge them for your time.

0
Replies (2)
RCS
RCS's reply22 Jan 2021, 17:44
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


RCS
RCS's reply28 Jan 2021, 11:13
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you.I trust you find the above in order. Kind RegardsRCS Group