AS
Amorette S

1 reviews | Active since Jul 2013

08 Aug 2020, 10:42

Rca Credit waste of time

I am disappointed in this company my limit is R7000 i make montly payment never missed one when i am almost done i would buy something els and start paying as well. I used all my credit never missed one payment i phoned them now to increase my limit o sorry due to the lock down we are not able to assit you we locked all application whatsoever so must i lock my debit order as well as you guys did not even offer payment relief to any one i just wanted to increase my limmit as my stove top broke and i needed to repalace it well thank you for not assisting us

0
Replies (2)
RCS
RCS's reply08 Aug 2020, 11:06
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Cards
RCS
RCS's reply10 Aug 2020, 16:45
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS Group