1 reviews | Active since Jul 2016

13 Sept 2018, 08:48

Quick to take your money, slow on service

They are quick to take your money, but slow on communication! After many emails and many calls, it is still an absolute nightmare to get hold of them. Would someone from the accounts department please call me!!

0
Replies (2)
RCS
RCS's reply13 Sept 2018, 12:39
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply26 Sept 2018, 12:19
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS