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luke.rossouw luke.rossouw
1 reviews | Active since May 2016
13 Apr 2021, 13:32
Quick to sue, slow to update credit bureaus
I paid all of my RCS accounts on 6 March. The PoPs were sent to you and Consumer Friend and paid up letters were issued by Consumer Friend. It is now almost 40 days later and RCS has yet to update my credit profile with the Bureaus. Legally, RCS has 7 days from the time my debt counselor clears my credit record to do this. You are in breach of this deadline.
Helpful (0)
Replies (2)0
Replies (2)RCS's replyOfficial
13 Apr 2021, 14:44Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply13 Apr 2021, 14:44
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
04 Sept 2021, 15:50Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply04 Sept 2021, 15:50
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
