1 reviews | Active since Jun 2022
Queenspark Stores Payment System with RCS Group (Terrible)
The RCS Group handling the accounts of Queenspark Stores is not only very unprofessional, but the info that they are giving through to the customer is incorrect. My account was paid in store, but the systems between Queenspark Stores and the RCS Group, were not updated and I received sms messages, phone calls, more sms messages informing me that my credit record will be in jeopardy. I was still receiving these messages after I phoned in. For this reason, I would not recommend customers to buy at Queenspark as their account system is outdated and the poor managers working at the stores cannot help at all. This is very unfortunate but RCS need to make sure that payments are updated on a daily basis. Surely, with technology today, this should be easy. Hope this review will get to the correct Area manager or CEO of Queenspark.
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
