QUEENSPARK (RCS) ACCOUNT

RCS - who manages Queenspark Card is pathetic to say the least since June 2017 there has been numerous assumptions that my account is not being paid. I have had a Queenspark account for over 10 years and never had a problem until June 2017 when I had to send proof of payment continuously?

Firstly I was told all of a sudden that my account number I pay is not correct and they give me a new one? (I never had this problem in all the years) The they find my payments OBVIOUSLY allocated somewhere else?

Then I get a message to day they have recorded my promise to pay ??? after it has been paid 23 November for 5 days prior (an I know I said could onoy pay on 1st?) and 1 day after another SMS to say they dont seem to find the payment how rIdiculous.

I am so tired of all the accusations for QUEENSPARK that I just need my account to be paid up soon and THEN ??? I use to love shopping there BUT???