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Carisa C
1 reviews | Active since Dec 2021
09 Dec 2021, 18:18
Proof of payment
My account was with nimble group. I forwarded a proof of payment numerous times for R500 made via eft on 29 of June 2020.They forwarded it to RCS still rcs is not able to trace my payment with all my statements and letters from the bank clearly stating when, where and how the payment is made including reference used. How is that??? It's so frustrating as edcon has closed down what happened to my money, how is no one able to trace my payment???? I need answers PLEASE
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RCS's replyOfficial
12 Dec 2021, 09:06Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply12 Dec 2021, 09:06
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group