Prescribed debt - RCS!!

Item: RCS
Rating: 1
Author: candice V

I have contacted this company several times and keep getting off. When I do get through , they say I need to speak to accounts and attempt to transfer me but instead they cut the call. My debt with your establishment is long prescribed . I have sent emails requesting a letter confirming that the debt has been prescribed and absolutely no one replies or can assist me. At my wits end!!! Have reported to the Credit Ombudsman to investigate

Helpful (0)

Replies (2)

RCS's replyOfficial

20 Jan 2021, 10:41

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS's reply20 Jan 2021, 10:41

Official

Best regards,

candice V's updateReviewer Update

21 Jan 2021, 11:07

Is that it? acknowledge receipt , escalate and nothing further???

candice V's update21 Jan 2021, 11:07

Reviewer Update

Is that it? acknowledge receipt , escalate and nothing further???