SP
Shane P

1 reviews | Active since May 2018

03 Oct 2018, 07:53

Prescribed Debt Letter

I have been trying to get in touch with RCS with regards to an RCS account opened years ago. I require my prescribed letter or written off debt for this account as this account was prescribed. I am requesting your soonest feedback regarding this matter the prescribed debt letter as I will have no choice than to lay a complaint at the National Credit Regulator as this is affecting my credit record.

0
Replies (3)
RCS
RCS's reply03 Oct 2018, 11:17
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

SP
Shane P's update11 Oct 2018, 07:36
Reviewer Update
No reply in a week, please note I will be logging a case with NCR.
RCS
RCS's reply12 Oct 2018, 13:03
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS