POPI Act

Item: RCS
Rating: 1
Author: Andreas A

RCS call centre undisciplined and rude, the keep spam calling me to sell me their products/loans and when you ask to be removed from their subscription list they just ignore you and keep trying to shove there products down a persons throat. Three calls in one day, so much for the popi act. It is beyond rational

Helpful (0)

Replies (2)

RCS's replyOfficial

10 May 2023, 12:25

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Kind Regards

RCS Group

RCS's reply10 May 2023, 12:25

Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Kind Regards

RCS Group

RCS's replyOfficial

11 May 2023, 10:27

Good day

  We are pleased to inform you that your complaint has been resolved.

  Please accept our apologies for the inconvenience this may have caused you.

  I trust you find the above in order.

  Kind Regards,

  RCS CARDS

RCS's reply11 May 2023, 10:27

Official