POOR.PATHETIC SERVICE FROM JET STORE/RCS

its hard enough that we dealing with retrechment + covid19 to add the cherry on top ,you get poor and disapointing service from JET STORE OR WHAT EVER IT IS CALLED RCS OR JET OR WHAT,I HUMBLY ASKED FOR A SETTLEMENT AMOUNT ABOUT WEEKS AGO OF WHICH I PAID WITHIN GIVEN TIME, NEXT THING MY JET ACC SHOWS THAT IM IN ARREARS WHEN I CHECK CREDIT BUREU ,LIKE REALLY HOW DOES THAT HAPPEN,I CALL TODAY THEN WALLA I OWE MONEY AGAIN,LIKE REALLY I DONT HAVE TIME OR MONEY TO BE CALLING QUERING ABOUT THIS,LAST TIME I CALLED WAS TOLD THAT THE ERROR OR THE FEES WILL BE REVERSED BECAUSE A SETTLE AMOUNT WAS PAID.THIS IS SO PATHETIC . I DONT NORMALLY COMPLAIN BUT I JUST CANT ANYMORE .