DM
Dylan M
1 reviews | Active since Feb 2016
12 Dec 2019, 12:55
Poorback office support
Very poor call centre service..Requested call back ..still waiting..
Helpful (0)
Replies (3)0
Replies (3)DM
Dylan M's updateReviewer Update
12 Dec 2019, 13:14I have called thrice today alone .
I have waisted over R80 airtime
They simply don't answer and keep you on hold indefinitely with irritating music and repeat marketing info
Very unprofessional and inefficient service
Pathetic is an understatement
I have waisted over R80 airtime
They simply don't answer and keep you on hold indefinitely with irritating music and repeat marketing info
Very unprofessional and inefficient service
Pathetic is an understatement
DM
Dylan M's update12 Dec 2019, 13:14
Reviewer Update
I have called thrice today alone .
I have waisted over R80 airtime
They simply don't answer and keep you on hold indefinitely with irritating music and repeat marketing info
Very unprofessional and inefficient service
Pathetic is an understatement
I have waisted over R80 airtime
They simply don't answer and keep you on hold indefinitely with irritating music and repeat marketing info
Very unprofessional and inefficient service
Pathetic is an understatement
RCS's replyOfficial
12 Dec 2019, 14:15Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply12 Dec 2019, 14:15
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
19 Dec 2019, 11:09Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply19 Dec 2019, 11:09
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,