Poor Service what a Reap off

I got retrenched and paid my Game account and requested it to be closed and now this month htey have again sent me a bill with amounts of reminder charged which is not true the last time I spoke with anyone from RCS was in March I have since paid this account to have a piece of Mind I also discovered they qwere charging me for protection and I have long requested this to be removed since Last year November but to my suprice I have still being charcged last month I had R89+ on this account and now R149 owing for what I do not know as in the store they said I Could not use this account to purchase. I am LIvid with service that RCS has been showing and they have made me so stressed that I want nothing to do with Game anymore.