TS
Tom S

1 reviews | Active since Nov 2016

04 Jan 2022, 15:52

Poor Service RCS

Made a payment to my RCS account via EFT on the 6 December 2021. Now it is 4 January 2022 and funds still not allocated to account. Lots of emails sent and no one at RCS can sort it out

0
Replies (2)
RCS
RCS's reply04 Jan 2022, 15:59
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 
RCS Group 

Best regards,

RCS
RCS's reply10 Jan 2022, 09:31
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,